Omni Channel Insurance Platform

Understanding Your Customer’s Journey - Omnichannel Data Aggregation

The insurance industry was one of the first industries to be disrupted based solely on developing seamless digital customer journeys. The continued wave of digital transformation and by an increasingly tech-savvy customer has pressured insurers to fortify their online presence and provide a consistent, integrated experience throughout all communication mediums. Omnichannel insurance messaging complimented by AI capabilities has proved vital in keeping customers engaged, reducing churn rate, and meeting their ever-growing desire to be serviced by convenience based on a constantly evolving technology landscape.

How can we help?

We empower insurers to provide enhanced service to their customers via self-servicing options, which can increase insurance agent productivity by helping them close new business swiftly with minimal involvement. In addition, the Omnichannel Insurance platform's interface is built using “adjustable widgets” that allow data to seamlessly integrate with an insurance enterprise’s individual lines of business technology,  giving them the ability to control features such as security, access, payment transactions, and administration.

Quote generation, policy issuance, policy renewals, claims processing and endorsements in real-time

Omnichannel Insurance platform supplies ready-made templates for Motor, Home, Travel, Life, Medical and Marine lines of business

Integrates web, mobile, kiosks, social channels for Agencies, Brokers and Clients

How do we do it?

The experience a company provides its customers on their digital journey has become just as important as the products and services it offers.  Yet there’s a massive disconnect between what customers expect, and what most insurance companies deliver.

Evolving technology and a more “digital native”  end-user have produced a more sophisticated buyer. In order, to meet their customers' changing needs, insurers must deliver a superior customer experience (CX), and Payoda helps you do it!

Self Service Capabilities

Personalized Offers at Scale

Secure Payment Gateways

Streamlined Operations

Want to know more about our Omni Channel Insurance platform?