Other Recorded Webinars
June 29, 2021 9AM PST | 12 Noon EST
Using Artificial Intelligence to hear the “Voice of the Customer”
Speakers : Phil Hodsdon, VP Americas - Payoda Technology | Tim Houlne, CEO - Humach
This webinar shows both a business justification as well as a technical demonstration of how you can use the conversations happening every day in your call center to understand the top ten key issues that your customers communicate to you.
Find out what is important, what is emerging, what is critical, stack rank the results, and have your company start acting on data, finding trends, that will drive your business forward.
June 29, 2021 9AM PST | 12 Noon EST
Required cookies and technologies enable core functionality on the Sites, such as remembering previous actions when navigating back to a page during a single session. You will not be able to refuse Required cookies and technologies, but they do not gather information about you that could be used for purposes such as marketing.
Functional cookies and technologies allow the Sites to remember choices you make, such as your preferred language, to improve your browsing experience. They also allow us to analyze your use of the Sites and to evaluate and improve Site performance. Advertising cookies and similar technologies help us deliver marketing and advertising and to track the performance of our campaigns. Similarly, we and our advertising and other partners may use these technologies to better understand your interests and show you relevant ads on other websites.